This policy explains how OMNE (“we”, “the Application”) collects, uses, stores, and shares personal data when you use our dating, matching, chat, and audio/video call services.
1. Who we are
OMNE is a social dating application operated at https://www.omne5.com. Contact: support@omne5.com.
2. Information we collect
Depending on how you use the Application, we may collect:
Account data: name, email, phone number, country code, password, gender, date of birth, profile bio, height, relationship goals, interests, languages, religion, search preferences.
Photos and identity: profile photos, additional photos, and optional identity verification images.
Location: approximate or precise latitude/longitude to show nearby profiles and distances. Location is used only after you grant permission.
Communications: chat messages, likes/unlikes, blocks, reports, gifts, and call session metadata (not a full recording of every call unless required for safety or legal reasons).
Payments: membership/plan and coin purchase records, transaction IDs, and withdrawal requests. Card numbers are processed by payment providers, not stored by us in full.
Device and technical data: IP address, device OS, app usage time, crash/log data, and push notification tokens.
3. Device permissions
Internet: to provide the service.
Location: nearby matching and map features.
Camera: profile photos, identity verification, and video calls.
Microphone: audio/video calls.
Notifications: likes, matches, messages, and calls.
You may withdraw permissions in system settings. Some features will then be unavailable.
4. How we use data
Create and manage your account, and verify your phone number via OTP when enabled.
Show matching profiles, calculate match ratio, and display distance.
Enable chat, gifts, likes, blocks, reports, and audio/video calls.
Process membership, coins, and withdrawals.
Send service notices and push notifications.
Protect users against fraud, underage use, harassment, and other policy violations.
Improve product quality and fix bugs.
We do not sell your personal information.
5. Third-party services
We use trusted processors who handle data only to provide their services:
Google Play Services / Google Maps / Google AdMob (if ads are enabled)
Payment providers configured in the admin panel (e.g. Razorpay / Paystack and others)
Each provider has its own privacy policy. We may also disclose data when required by law, to protect safety, or to investigate fraud.
6. Data sharing on the platform
Your public profile (name, age, photos, bio, and similar information you choose to show) is visible to other users according to your preferences. Private chat and account credentials are not made public.
7. Retention and deletion
We keep your data while your account is active and for a reasonable period afterward for legal, security, and accounting needs. You may delete your account in the Application. After deletion, we will remove or anonymize personal data except where we must retain it by law.
8. Children
OMNE is intended for adults. You must be at least 18 years old. We do not knowingly collect data from children. If we learn that a user is under 18, we will delete the account and related data. Parents or guardians may contact us at support@omne5.com.
9. Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure. Please use a strong password and do not share your account.
10. Your rights
Subject to applicable law, you may access, correct, or delete your information, withdraw consent, or request a copy of your data by using in-app settings or emailing support@omne5.com.
11. Changes
We may update this policy. The latest version will be posted on this page. Continued use of the Application after changes means you accept the updated policy.
